EC JRC Banner
European Commission > JRC > IPTS

publications > reports

The future of eGovernment: an exploration of ICT-driven models of eGovernment for the EU in 2020

  • Authors: V. Frissen, J. Millard, N. Huijboom, J. Svava Iversen, L. Kool, B. Kotterink. Editors: D. Osimo, D. Zinnbauer, A. Bianchi
  • EUR Number: 22897 EN
  • Publication date: 9/2007


This report aims to describe how ICT can enable and shape future models of eGovernment. It summarizes the results of a research project, carried out by TNO and DTI on behalf of IPTS, based on desk research, expert interviews and a scenario-building exercise. It first identifies seven "hotspots" where ICT has a key impact on specific government tasks. It then analyzes these impacts under different possible future scenarios, in order to assess their robustness and the different implications for future models of eGovernment. It finally proposes a new measurement framework suitable for these future models, and outlines the key research challenges and policy options that emerge from this analysis.

Documents available

Document Format Size Links
Executive Summary application/pdf 198 KB Download a copy
Publication application/pdf 1.02 MB Download a copy

Get Adobe Acrobat Reader

You will need the Adobe Acrobat reader to view any reports you download. Click on the icon below to obtain the reader (free of charge) if it is not already installed on your computer.

Download Adobe Acrobat Reader