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Social Computing: Study on the Use and Impacts of Collaborative Content

  • Authors: Kirsti Ala-Mutka
  • EUR Number: 23572 EN
  • Publication date: 11/2008


Collaborative content, created with web2.0 technologies, is part of the social computing phenomenon. The key feature of collaborative content is that it is created, reviewed, refined, enhanced and shared by interactions and contributions of a number of people. The report provides an assessment of the use, adoption and impact of collaborative content applications, giving an in-depth description of YouTube, Wikipedia and blogging, and discussing the socio-economic impacts and challenges of collaborative content. The great variety of collaborative content applications is providing people with access to a diversity of content and information, new relations to other people based on common interests, and a new tool for collaboration. Organizations can not avoid responding to the challenges that arise, but there are various ways in which they can also benefit from the opportunities available. A major challenge is how to nurture a responsible digital culture, where users adopt a critical attitude to both creating and using the content, and where the collaborative communities have sustainable models for participation and content quality management.

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