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ICT supply and demand in immigrant and ethnic minority communities in France, Germany, Spain and the United Kingdom

  • Authors: Dana Diminescu, Andreas Hepp, Stefan Welling, Isidro Maya-Jariego, and Simeon Yates
    Editors: Cristiano Codagnone, Stefano Kluzer and Alexandra Haché
  • EUR Number: Technical Note JRC 52233
  • Publication date: 7/2009


This report is one of the outcomes of the study on “The potential of ICT for the promotion of cultural diversity in the EU: the case of economic and social participation and integration of immigrants and ethnic minorities” carried out by IPTS for DG Information Society and Media, Unit H3 (eInclusion) of the European Commission. For France, Germany, Spain and the U.K. the report provides a snapshot of recent immigration trends and policies and an overview of ICT supply and demand developments concerning specific immigrant groups in each country.
The analysis of the supply-side addresses digital initiatives and services by the public, commercial, and non-profit/third sectors; and looks at the promising ones for the economic and social participation and integration of immigrants and ethnic minorities. The demand-side investigation looked at the limited quantitative evidence available on the take up and use of ICT by this population, and explored qualitatively the access and usage drivers and barriers and potential enablers to overcome them.

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