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Long-term Care Challenges in an Ageing Society: The Role of ICT and Migrants

  • Authors: Stefano Kluzer, Christine Redecker, and Clara Centeno
  • EUR Number: 24382 EN
  • Publication date: 5/2010


This report synthesizes and discusses the findings of a series of studies on the use of ICT to support caregivers providing Long-Term Care at home, with particular attention to migrant caregivers.
The use of Information Communication Technologies (ICT) for health and social care is playing an increasingly important role in the context of the demographic changes. As, on the one hand, people are getting older and the need for care is increasing, and, on the other hand, the number of formal and informal caregivers is decreasing, technical devices are seen as a possible solution to this dilemma. At the same time, people in need of care and their relatives have a tendency to informally employ private care assistants, often from migrant backgrounds, to assist those in need of care in their homes with daily tasks, so as to avoid and postpone their transferral into institutional care.
To better understand the current and prospective use of ICT to assist informal caregivers, and in particular those of migrant origin, JRC-IPTS conducted a series of exploratory studies, assessing the situation in Italy, Spain, Germany and the UK. This report gives an integrated overview on the situation of domiciliary care in each of these countries and related policies; investigates the state of deployment and the opportunities for ICT in home care and identifies drivers and barriers for the deployment of ICT by caregivers with a particular focus on migrant care assistants. Finally, it discusses potential policy options.

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